Privacy policy

Information you give us: your name, email address, shipping address, and any message you send through the order help page.

Information from your order: what you bought, the order total, and whether it was a one-time purchase or a subscription. Payment card details are handled by our store platform and its payment providers; they never reach DUO directly.

Information from your account: if you create an account, we keep your sign-in details and your order history so you can see past orders and manage any subscriptions.

To take and ship your order, answer your questions, and keep your account working.

To send the one email a week you can sign up for at the bottom of any page. You can stop receiving it at any time using the link in any email.

We do not sell your personal information, and we do not share it with advertisers.

Our store and checkout run on Shopify, which processes payments and order data on our behalf.

Shipping carriers receive the address and name needed to deliver your order.

We share information when the law requires it.

The site uses small files (cookies) to keep your bag between pages and to keep you signed in. These are needed for the site to work.

If we later add measurement tools that track you for marketing, we will ask for your consent first, and this policy will be updated before that happens.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Use the order help page and we will take care of it.

You can unsubscribe from our emails with the link at the bottom of any message.

Questions about this policy, or about your data? Use the order help page and we will respond.